Last Updated: October 01, 2025

At Gen Z Shop, accessible from shopgenzbd.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of information when you visit or interact with our website:

a. Personal Information:

• Name

• Email address

• Phone number

• Shipping and billing addresses

• Payment details (processed securely through third-party gateways)

b. Non-Personal Information:

• Browser type

• IP address

• Device information

• Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you about your orders or inquiries

• Improve our website, products, and services

• Send promotional offers, updates, and discounts (if you subscribe)

• Ensure secure transactions and prevent fraud

3. How We Protect Your Information

We use secure servers and encryption to protect your personal data.
Your payment information is processed through trusted payment gateways, and we do not store any card details on our servers.

4. Cookies

Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences and understand how visitors use our site.
You can choose to disable cookies through your browser settings.

5. Sharing Your Information

We do not sell, trade, or rent users’ personal information.
We may share limited data with trusted service providers (such as courier services and payment processors) solely for order fulfillment and customer support.

6. Third-Party Services

Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those sites.

7. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing communications

To make a request, please contact us at support@shopgenzbd.com

8. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact us at:

Email: support@shopgenzbd.com
Phone: +880 1619-787655
Website: shopgenzbd.com