Welcome to Gen Z Shop

These Terms and Conditions outline the rules and regulations for using our website Gen Z Shop.
By accessing or purchasing from our website, you agree to these Terms and Conditions. Please read them carefully before using our services.

1. General Information

• This website is operated by Gen Z Shop, an online store offering gift items, lighting gifts, jewelry, showpieces, and gadget items.

• By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these terms.

2. Products and Availability

• We strive to display our products as accurately as possible. However, actual colors or details may vary depending on your device screen.

• All products are subject to availability. We reserve the right to modify or discontinue items without notice.

3. Pricing and Payment

• All prices are listed in Bangladeshi Taka (BDT) unless otherwise stated.

• We reserve the right to change prices at any time without prior notice.

• Payments must be made via the available methods at checkout (e.g., Bkash, Nagad, Rocket, or Cash on Delivery).

4. Orders and Confirmation

• Once you place an order, you will receive an order confirmation via email or SMS.

• Orders may be canceled by us if the item is out of stock, pricing errors occur, or payment is not completed.

5. Shipping and Delivery

• We aim to deliver orders within 2–5 working days inside Bangladesh.

• Delivery times may vary depending on location and courier availability.

• Shipping costs, if applicable, will be shown at checkout.

6. Returns and Refunds

• Customers may request a return or exchange within 3 days of receiving an item if it is damaged, defective, or incorrect.

• Products must be unused and returned in their original packaging.

• Refunds will be processed after inspection of the returned item.

7. Intellectual Property

• All content on this site — including text, images, logos, and graphics — is the property of Gen Z Shop.

• You may not copy, reproduce, or use any content without our written permission.

8. Privacy Policy

• Your personal information is handled in accordance with our [Privacy Policy], which explains how we collect, use, and protect your data.

9. Limitation of Liability

• Gen Z Shop is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Changes to Terms

• We may update or modify these Terms & Conditions at any time without prior notice.

• Any changes will take effect immediately upon posting on this website.

11. Contact Us

If you have any questions about these Terms, please contact us:
📧 Email: support@genzshop.com
📞 Phone: +880 1619-787655